Trace & Access Leak Detection Services For Homes & Businesses 🏡
Advanced Leak Detection Equipment
We provide FREE QUOTES for all of the leak detection services in Liverpool and across the North West.


Specialist Trace and Access Leak Detection
At North West Leak Detection, our specialist trace and access service is designed to locate hidden leaks quickly and provide clear evidence for insurance claims. Using advanced, non-invasive technology, we can identify the exact source of a leak without unnecessary disruption to your property, ensuring you only pay for targeted repairs.
Once the leak is located, we supply detailed reports and photographs to support your insurance provider. This makes the claims process smoother and helps you recover costs for both detection and repair. With years of experience, we deliver a reliable trace and access service trusted across Liverpool and the wider North West.

What Is Trace and Access?
Trace and access is the process of locating hidden water leaks using specialist, non-invasive equipment, then providing a clear report for your insurance company. Unlike traditional methods that rely on guesswork and can cause unnecessary damage, trace and access pinpoints the exact source of the problem quickly and efficiently.
Most home insurance policies require professional trace and access reporting before they will cover the cost of repairs. By using advanced technology such as tracer gas, acoustic listening, and thermal imaging, we can provide accurate results that support your claim and help you resolve the issue with minimal disruption.
We Help Find Leaks In
- Central Heating Systems
- Internal & External Water Mains
- Plumbing Pipework
- Structural & Roof Leaks
- Leaks Through Ceilings
- Bathrooms & Showers
We Help Find Leaks Under
- Under Any Internal Floor
- Under Any External Surface
- Inside Walls, Ceiling & Other Voids
Insurance Claims
Leak Services
Our professional leak detection service quickly locates hidden water leaks using non-invasive methods to save you time, money, and property damage.
Underground Water Leak Detection
Locating and repairing underground water leaks can be a challenging and time-consuming task. Our skilled engineers use advanced, non-invasive techniques to accurately detect these leaks, enabling efficient repairs without disruption or unnecessary damage to your property.Thermal Imaging Leak Detection
Thermal imaging is an effective way to uncover hidden leaks in a property. Our advanced infrared technology detects temperature changes caused by leaks in walls, floors, and ceilings. This non-invasive approach enables accurate detection and swift repairs, ensuring minimal disruption to your home or business.Why Trace and Access Is Essential for Insurance Claims
Insurance companies often require clear evidence of where a leak has originated before approving a claim, which is why trace and access is so important. Without professional detection and reporting, you may struggle to prove the source of the issue, delaying the claims process and leaving you to cover costs upfront. Our service provides insurers with the detailed documentation they need.
At North West Leak Detection, we supply precise reports complete with photographs and readings from our specialist equipment. This makes it easier for your insurer to validate the claim and approve repairs. By choosing trace and access, you not only locate the leak quickly but also streamline the insurance process, giving you peace of mind throughout.
Customer Testimonials
Read what our valued customers are saying about our leak detection services.
Frequently Asked Questions
Trace and access services often raise questions, especially when it comes to insurance claims. Below we’ve answered some of the most common queries about how our service works and why it’s important for customers across Liverpool and the North West.
Trace and access refers to the process of locating a hidden leak and providing evidence for your insurance company. Most insurers won’t cover repair costs unless the exact source of the leak has been identified by a professional. Our service pinpoints the problem using non-invasive methods and supplies a detailed report with photos and readings. This documentation supports your claim and makes the approval process smoother. By arranging trace and access early, you protect your property and avoid unnecessary disputes with your insurer.
Our trace and access report includes detailed findings from the detection process, photographs, and readings from our equipment. We document the precise location of the leak and outline the likely cause, giving insurers all the evidence they need to progress your claim. These reports are professionally formatted and insurance-approved, ensuring they meet industry standards. Having a clear record also helps any repair teams carry out work more efficiently, as they know exactly where the problem is. This reduces disruption, speeds up the repair process, and provides you with full transparency on the issue.
Many home insurance policies include cover for trace and access, though this can depend on the level of cover you have. It’s worth checking your policy wording or speaking to your insurer to confirm. Our reports are designed to meet insurance requirements, providing clear, professional evidence of the leak location. Even if your policy does not cover the cost of detection, having accurate trace and access results helps keep repair costs down by avoiding unnecessary excavation. In most cases, customers find that insurers accept our reports without issue, making the claims process far more straightforward.
Yes, we provide 24/7 emergency trace and access services across Liverpool and the North West. Leaks can cause significant damage if left untreated, so we prioritise urgent callouts to protect your property. Our team arrives fully equipped with specialist detection tools to begin tracing immediately, and once the leak is located, we produce a clear report for your insurer. Acting quickly ensures that your claim can be processed without delay and prevents further damage from escalating. With our emergency service, you can feel reassured that expert help is available whenever you need it.